Terms and Conditions
General Terms and Conditions - Born2Pray
I. Information on distance selling and conclusion of contract in electronic commerce
§ 1 Contractual partner
The following contractual terms apply to all contracts established via the online shop at the URL born2pray.com between the
Born2Pray
Enes Emirzeoglu
Schwarzwaldstraße 18
71139 Ehningen
Germany
Email: support@born2pray.com
VAT ID No. DE 339540977
Managing Director: Enes Emirzeoglu
and the customer.
Customers within the meaning of these General Terms and Conditions are both consumers and entrepreneurs. A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity. An entrepreneur is any natural or legal person or a legally capable partnership who acts in the exercise of their commercial or independent professional activity when concluding a legal transaction.
The relationships between the contracting parties are governed by the law applicable in the Federal Republic of Germany. For consumers, this choice of law applies only insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has their habitual residence is not withdrawn.
§ 2 Conclusion of the contract in electronic commerce
The products and services listed within the online shop do not constitute binding offers from Born2Pray. Rather, they represent an invitation to the customer to submit a binding offer by placing an order.
As soon as your order has been received by us, you will receive an email confirming the receipt of your order and containing its details. We will then check the availability of the items you ordered. If one or more items are not available, we will not accept your offer to that extent, and you will receive a corresponding notification by email. Born2Pray is entitled to accept the customer's contractual offer within 3 (three) working days after receipt of the order. The contract with the customer is only concluded with the express acceptance of the order by Born2Pray. Born2Pray assumes no procurement risk and reserves the right to release itself from the obligation to fulfill the contract in the event of incorrect or improper self-supply by suppliers. Born2Pray's liability for intent or negligence in accordance with the liability provisions pursuant to Section II 9. of these GTC remains unaffected. In the event of non-availability or only partial availability of the service, Born2Pray will inform the customer immediately; in the event of withdrawal, the counter-performance will be refunded to the customer immediately.
For organizational reasons, we are unfortunately unable to accept orders by phone, fax, letter, or email. We only accept orders placed through our online shop. However, if you have any questions about orders, we are happy to assist you via the provided contact options.
§ 3 Information about your right of withdrawal
Consumers have a right of withdrawal for distance contracts in accordance with § 355 BGB. As a consumer, you therefore have the right to withdraw your contractual declaration in accordance with the following withdrawal instructions:
Withdrawal instruction / Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us of your decision to revoke this contract by means of a clear statement (e.g., a letter sent by post or email).
Contact for revocations:
Born2Pray
Enes Emirzeoglu
Schwarzwaldstraße 18
71139 Ehningen
Germany
Email: support@born2pray.com
Returns must be sent exclusively to the following address:
Fulfillment Center
Adlerstraße 32
45307 Essen
Germany
You can use the attached sample revocation form for this purpose, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send the notification of exercising the right of withdrawal before the withdrawal period expires.
Consequences of withdrawal
If you revoke this contract, we will refund all payments received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your revocation of this contract. For this refund, we will use the same payment method you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged fees for this refund.
We can refuse the refund until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is earlier.
You must return or hand over the goods to the fulfillment center immediately and in any case no later than 14 days from the day on which you inform us about the revocation of this contract. The deadline is met if you send the goods before the expiry of the 14-day period. You bear the direct costs of returning the goods.
The costs are estimated to be at most about 5-10 euros if the goods cannot be returned by normal mail due to their nature, depending on the return country.
You only have to pay for any loss in value of the goods if this loss in value is due to handling them beyond what is necessary to check their condition, properties, and functioning.
Non-existence or premature expiration of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer (personalized items).
The right of withdrawal does not apply to mystery boxes either.
Attachment: Sample cancellation form
according to Annex 2 to Art. 246a § 1 para. 2 sentence 1 no. 1 and § 2 para. 2 no. 2 EGBGB
(If you want to cancel the contract, please fill out this form and send it back.)
To:
Born2Pray
Enes Emirzeoglu
Schwarzwaldstraße 18
71139 Ehningen
Germany
Email: support@born2pray.com
Return of the goods to:
Fulfillment Center
Adlerstraße 32
45307 Essen
Germany
I/we hereby revoke () the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()
Ordered on ()/received on ()
Name of the consumer(s):
Address of the consumer(s):
Date:
Signature of the consumer(s): (only for notification on paper)
(*) Strike out what does not apply
For a simple processing of the cancellation, you are welcome to contact our support team:
Email: support@born2pray.com
Prior coordination of the return via the email address stated in the cancellation policy facilitates Born2Pray's assignment of the shipment. Born2Pray also points out that prior coordination is not a prerequisite for the effectiveness of exercising the right of withdrawal.
§ 4 Voluntary right of return
We do not offer an extended voluntary return policy beyond the 14-day statutory right of withdrawal.
II. General Terms and Conditions (GTC) of Born2Pray (as of 29.05.2025)
The following conditions apply to all orders via the website born2pray.com. The terms and conditions valid at the time of the order apply.
§ 1 Prices; delivery and shipping costs
Our prices include the statutory VAT valid at the time of order. All prices are shown in Euro (€). For customers paying in other currencies, the final amount may vary due to exchange rate fluctuations and bank conversion fees.
In the case of cross-border delivery, additional taxes (e.g., in the case of intra-community acquisition) and/or duties (e.g., customs) may be payable by the customer in individual cases. The customer bears the shipping costs. Born2Pray covers the shipping costs for deliveries:
- free shipping within Germany
- to Austria from a goods value of €75.00
- to Switzerland and EU countries from a goods value of €100.00
Important note for international customers:
For deliveries outside Germany, additional customs fees, taxes, or import duties may apply depending on the destination country. These costs are to be borne by the customer and are not included in our prices. Please check with your local customs authorities for specific requirements.
Note for customers from the United Kingdom:
Orders to the United Kingdom may be subject to additional customs fees and VAT charges upon delivery. These are in addition to our shipping costs and must be paid by the recipient.
If the value of goods in an order falls below these thresholds due to a return, Born2Pray reserves the right to deduct the incurred shipping costs from the refund afterwards. The prices you see for the items in your shopping cart are identical to those on the current product information page on the website. We charge the price that was listed on the website at the time of your order. The order is placed at the current daily price. Please note that we are not bound by an incorrect price. No purchase contract has been concluded with your order.
§ 2 Availability
Unavailable products are not displayed in the online shop or are marked with the note "SOLD OUT." If you have ordered a product that is no longer available due to an error, you will be informed immediately by email after the error is detected.
§ 3 Payment
Born2Pray accepts the payment methods listed on the respective offer website and made available for selection by the customer. The customer selects their preferred payment method from the available options.
Born2Pray reserves the right to exclude certain payment methods in individual cases. Payment by sending cash or checks is not possible. Born2Pray excludes liability for loss. Bank fees may apply for transfers from abroad, which must be borne by the customer.
Payment for the order must be made within 14 days of receiving the order confirmation. Born2Pray reserves the right to cancel the reservation of the ordered items after an additional written deadline of 14 days if no registered payment receipt is made.
§ 4 Delivery conditions
The shipment of items purchased by the customer is carried out according to the delivery times specified on the product pages after confirmed approval of the payment method or registration of payment receipt.
Delivery times:
- Germany: 3-5 working days
- EU countries: 5-7 working days
Delivery is made from our fulfillment center:
Fulfillment Center
Adlerstraße 32
45307 Essen
Germany
Delivery is made to the delivery address provided by the customer. You will be informed about the shipment via email.
Delivery is made by our shipping partner DHL.
The risk of accidental loss of the ordered goods passes to the purchaser as soon as the goods are handed over to them (§ 446 sentence 1 BGB) or if they are in default of acceptance (§ 300 paragraph 2 BGB).
§ 5 Acceptance of the Goods
If a goods delivery sent with DHL arrives damaged, we kindly ask you to do the following: If possible, immediately report the damaged goods to the employee of the shipping service provider and document the degree and extent of the damage. Otherwise, damage compensation for possibly damaged contents of the package is almost impossible. You may refuse to accept damaged goods.
Any rights and claims of the customer – especially the statutory rights of the buyer in case of defects of the (purchased) item – remain unaffected by the above provisions. Therefore, these do not include any exclusion period for the customer's rights according to section II 8. of these Terms and Conditions.
§ 6 Retention of Title
We reserve ownership of all goods delivered by us until full payment has been made. To assert our retention of title, we are entitled to demand the immediate surrender of the reserved goods excluding any right of retention, unless there are legally established or undisputed counterclaims.
§ 7 Force Majeure
In the event that we are unable to provide the owed service due to force majeure (especially natural disasters), we are exempt from the obligation to perform for the duration of the hindrance. If it is impossible for us to execute the order or deliver the goods for more than one month due to force majeure, you are entitled to withdraw from the contract.
§ 8 Warranty
You have statutory warranty rights for the goods when purchasing them. As a customer, you therefore have the right to assert warranty claims in the event of defects in the item, subject to the following provisions.
We are not the manufacturer of the goods we supply. In the event of claims under the Product Liability Act, we will contact the manufacturer in your interest. Please report any complaints to us by contacting us via email at support@born2pray.com.
The warranty of Born2Pray is otherwise governed by the provisions of the following paragraphs. Born2Pray generally does not provide its own guarantees; the mere presentation of the items in the online shop is therefore generally to be regarded only as a pure description of services.
No warranty exists for damages caused by improper handling or use of the goods by the customer. The same applies to so-called intended wear and tear.
If the purchased item is defective, the customer has a claim for subsequent performance if and to the extent that the requirements of the statutory provisions on rights in case of defects are met.
Consumers have the choice within the scope of subsequent performance whether the subsequent performance should be carried out by repair or replacement delivery. However, Born2Pray is entitled to refuse the chosen type of subsequent performance if it is only possible with disproportionate costs and the other type of subsequent performance remains without significant disadvantages for the consumer.
In relation to entrepreneurs, Born2Pray initially provides warranty for defects in the goods at its own discretion by repair or replacement delivery.
The limitation period for the rights of a consumer in case of defects is 2 (two) years, for the rights of an entrepreneur 1 (one) year – each starting from the delivery of the goods to the customer. The above limitation relief does not apply insofar as Born2Pray is liable according to section II 9. of these terms and conditions or it concerns the proprietary right of a third party, based on which the surrender of the delivery item can be demanded.
The recourse claims of traders specified in §§ 478, 479 BGB remain unaffected by the above sentences.
Obvious defects must be reported by traders within a period of 2 (two) weeks from receipt of the goods using the above contact details; otherwise, the assertion of warranty claims is excluded. To meet the deadline, sending the defect notification is sufficient.
For EU customers:
EU consumers have additional rights under EU consumer law. Nothing in these terms affects your statutory rights as a consumer under applicable EU or national law.
The European Commission provides, pursuant to Regulation (EU) No 524/2013, an interactive website accessible electronically in all official languages of the European Union institutions, offering a European platform for dispute resolution between consumers residing in the European Union and traders established in the European Union arising from online sales of goods or online provision of services (so-called ODR platform / URL: http://ec.europa.eu/consumers/odr/). To submit a complaint on this so-called ODR platform, consumers must fill out an electronic complaint form. The individual information that must be provided when submitting a complaint is listed in the annex of Regulation (EU) No 524/2013.
§ 9 Liability
According to legal provisions, Born2Pray is fully liable for damages resulting from injury to life, body, or health caused by negligent or intentional breach of duty, as well as for other damages caused by grossly negligent or intentional breach of duty and fraud.
Furthermore, Born2Pray is fully liable for damages covered by liability under mandatory legal provisions, such as the Product Liability Act, or if and to the extent that a guarantee for the condition of the item or that the item retains a certain condition for a certain period has been assumed by Born2Pray.
For damages caused by simple or slight negligence, Born2Pray is liable insofar as this negligence concerns the breach of such contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the customer regularly may rely (so-called cardinal obligations). In this case, Born2Pray's liability is limited to the foreseeable, contract-typical damage.
In the case of slightly negligent breaches of such contractual obligations that are not covered by the preceding paragraph (so-called insignificant contractual obligations), Born2Pray is liable to consumers – but limited to the foreseeable, contract-typical damage.
Any further liability is excluded – regardless of the legal nature of the asserted claim.
§ 10 Contract Language/Storage of the Contract Text
The contract language is German. For customers from EU countries, the contract is also offered in English. In case of discrepancies between the language versions, the German version shall prevail.
The contract text is not stored with us and cannot be retrieved after the order process is completed. However, you can print your order data immediately after submitting the order.
§ 11 Data Protection
Information on the collection and use of your personal data can be found in our privacy policy at: https://born2pray.com/pages/datenschutzerklarung
§ 12 Final Provisions
Place of performance and jurisdiction in business transactions with companies and legal entities is the business location of Born2Pray. The same applies if the customer, as an entrepreneur, has no general place of jurisdiction in Germany or if residence or habitual abode at the time of filing the lawsuit is unknown. The right to also call upon the court at another statutory place of jurisdiction remains unaffected. This contract is subject to the law of the Federal Republic of Germany, excluding the UN Sales Convention and private international law.