Shipping times & costs

Delivery time

• Current delivery time: 3-5 business days after order receipt
• As soon as your order is on its way to you, you will receive a separate shipping confirmation by email.
• Shipping to Germany, Austria, Switzerland, and EU countries

Shipping costs

• Germany: €3.95 (Free for orders over €49.00)
• Austria: €5.95 (Free for orders over €49.00)
• Switzerland: €6.95 (Free for orders over €75.00)
• EU countries: €7.95 (Free for orders over €75.00)

We ship all orders with DHL.

Returns

Orders can be canceled within 14 days of receipt and sent back to us. Return shipping costs are your responsibility.

Personalized items and mystery boxes are excluded from returns.

A return form is available on our website and must be completed and included with the shipment.

Please send returns to the following address:

Fulfillment Center
Adlerstraße 32
45307 Essen
Germany